We strive to give you outstanding customer service! Please feel free to call us during working hours and talk to our friendly staff. We welcome questions about our services and rates.

We have a customer referral program!
You get one free month of basic internet service if you refer a customer to us and they actually connect.
They
need to let us know and must be in good standings for three months before credit is applied.

All internet services come with 5 email accounts and personal website ability (www.odessaoffice.com/members/"your name here") you would maintain.


Other than tracking data usage for billing purposes, we do not data mine (snoop, steal, or track your online activity).


HIGH SPEED WIRELESS!

To get our service you will need to have a clear line of site to one of our access points. Please call us for verification.

Equipment fees: - $150.00 - $300.00 (plus tax) One year warranty.
Price depends on location and size of radio.

Lease fees: - $15.00, $20.00 or $30.00/mo (plus tax).
Price depends on size of radio and this is in addition to your monthly service plan fee. We maintain the equipment as long as you lease. We do not offer a rent to own plan.

New! 50/50 Plan: - $149.95 (plus tax). One time installation fee! We maintain the equipment! $50.00/month and 50 Gigabytes/month (total in/out monthly data).

Equipment fee does not include a wireless router. We do have them for sale as well as any store with computer equipment.

Available monthly service plans as follows ~ Please call if you have any questions. Thank you for inquiring about Odessa Office Equipment High Speed Internet!

Monthly Service Plan

FEE

Bandwidth Threshold

Basic Plan 1 (Lincoln County fee)

$39.00

25 GB

Basic Plan 2 (Grant County fee)

$43.00

35 GB

NEW! 50/50 Plan

(one time install fee $149.95)

$50.00 50 GB

Gaming Plan

$63.00

75 GB

Entertainment Plan
(includes traffic prioritization)
$100.00 100 GB


All plans have a monthly usage threshold and overage fees may be applied. $5.00/gig overage fee.
Unlimited is not available but we have larger plans to suit your needs (not applicable on the 50/50 plan).

We also have an email notification that goes out at 75% of your data plan and a way for you to track your usage.

The average customer usage is 6 to 10 GB's/month (this is data usage not speeds).

Speeds - We do not choke speeds and depending on your location and type of equipment you can see speeds up to 20 Mbps up and down.
2.4 radios see speeds up to 8 Mbps and typically are around 4 to 6 Mbps up and down.
5gig radios see speeds up to 20 Mbps and typically are around 8 to 12 Mbps up and down.
Speeds vary and it depends on the location and equipment.

For Business Plans, larger data plan information or to sign up please call:

Odessa Office Equipment 509 982-2181 M-F 9-3.
We welcome your questions!




GRANT COUNTY FIBER INFORMATION:

Basic Plan: - $51.00/mo Virtually Unlimited (300GB bandwidth threshold)
Priority Plan: - $75.00/mo Virtually Unlimited (400GB bandwidth threshold) priority repair tech support when service is down from PUD.

Gateway Box fee: - $55.00 (one time charge and only if one is not already installed)

No charge for standard programming/installation fee. If it requires extra cable or special circumstances then more fees may be applied.

Speeds average 50 - 75 MB's up and down.

To see if you qualify for Fiber you can go to www.grantpud.org and search your address.

We welcome questions, please call for more information. 509 982-2181M-F 9-3





VOIP INFORMATION

Residential rate: - $30.00
Business rate: - $50.00

Set up fee: $100.00 (comes with adapter but you will need your own phone and router)

Comes with - 3000 minutes of North American long distance, caller id, call waiting, call forwarding and voice mail.
We welcome questions, please call for more information. 509 982-2181M-F 9-3


 


COMPUTER REPAIR SERVICES

 

 

Hourly Rates

 

In Shop - $75.00/hour (15% discount for our Internet Customers).

On Site - $100.00/hour (15% discount for our Internet Customers) within 50 miles (mileage fees may be applied over 50 miles).

 

One Time Services

 

PC Purchase and Setup Plan - $149.95

New pc order and setup. This includes installation of your provided software, Microsoft updates, antivirus, email installation, and printer drivers. Some software can add billable time to the plan.

 

PC File Move Plan - $169.95

Transfer your old files to your new pc. Includes installation of your sofware and printer drivers (up to four hours in shop labor).

 

 

Annual Computer Support Plans

 

Basic Plan - $99.95/Year

Includes initial PC checkup, antivirus program, and up to three hours of remote or in shop support (15 minute minimum time charge per call).

 

Premium Plan - $149.95/Year

Includes all Basic Plan features plus monthly pro-active checkup and malware scan.

 

 

Free PC Quicklook

We will take a quick look at your machine for common problems (10 minute maximum).
This will help determine if you need further computer repair work or not. This service is available via remote access or in shop from 9am to 12pm.
Appointments are based on a first come first serve basis, please call to schedule.

 

All additional service time will be charged at published rates. Minimum 1 hour billing on site 30 minute minimum in shop. 15 minute billing increments. 15% discount for our Internet Customers.

 

Odessa Office Equipment - Call 509.982.2181 M-F 9:00am - 3:00pm

 

 


 


MORE SERVICES


Web Hosting only (not web design) is available for $29.95/month.Email only (non internet customers) $25.00/year or $6.00/month.

Additional emails (5 come with internet accounts) $3.00/each.

Domain only $20.00/year

Computer Networking System (IT maintenance and support). Call for more info and prices.


We have a discount for Municipalities (call for more information).

 

 

 

Odessa Office Equipment - P.O. Box 489 - Odessa Wa, 99159 Office hours ~ 9:00am - 3:00pm  (509) 982-2181 Thank you for your business E-Mail