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Welcome to the Tech Support Page!

Anti-Virus Spyware Computers  

 Protecting yourself and your kids.

What are phishing schemes?  
Phishing schemes are email scams designed to trick recipients into releasing personal account information, usually by persuading them to open an email attachment or follow a website link whereupon they are prompted for everything from bank card PIN numbers to social secuirty numbers and other critical financial details.  Visit the following links for information on how to protect yourself from Phishing.

Example Phishing scheme sent to Odessa Office users 5/2008

Consumer Advice: How to Avoid Phishing Scams

Anti-Phishing Workgroup


Scam Busters

PhishTank lists a current phishing threat found circulating the internet.  The page shows a current internet site that is a phishing scheme everything after the first "/" on this page is a scam Please do not input any information! http://www.phishtank.com/phish_detail.php?phish_id=408662 People should NEVER give out information on a form like this.!!  By Putting the first part of a URL ( into Google it comes up as a phishing site.

Chat Safety
The following articles and websites are designed to help you chat safer on the internet.

Safety Tips

Kids and Safety in Chat Rooms and Web Logs (Blogs)

Smart phone internet safety tips

More Security Links

Botnets have become a huge underground crime business, and the
security industry has few answers. See a real botnet in action in
our image gallery.

Slide Show: Botnet Command and Control

The Following is an example of an email received from one of our customers.  Please Read!

Here's another example of what people fall for.  This customer DID try to open this email but her antivirus program (thankfully!!!!) caught the virus before it infected her computer.  We will ALWAYS sign our name to an email that we send to them.  It won't be from something like "The Accima Support Team".  The one exception to that rule would be when customers get email from postini, but it's all clearly marked.
----- Original Message -----
From: Accima Webmaster
To: Customer Name blocked for safety
Sent: Wednesday, October 18, 2006 9:21 AM
Subject: Re: Email Account Suspension
----- Original Message -----
From: Accima Customer
Sent: Tuesday, October 17, 2006 10:10 PM
Subject: Re: Email Account Suspension

I'm sorry - I was unable to get into the attached document. I got the following message:
"Viruses found in the attached files."
How much do I owe? I will call Odessa and give them my debit card number.
-------Original Message-------

Date: 10/17/06 22:08:53

To: Customer name blocked

Subject: Email Account Suspension


Dear user (username blocked for safety),

It has come to our attention that your Accima User Profile ( x ) records are out of date. For further details see the attached document.

Thank you for using Accima!
The Accima Support Team



Office hours ~ 9:00am - 3:00pm  (509) 982-2181

Odessa Office Equipment - P.O. Box 489 - Odessa Wa - 99159  

Thank you for your business